Question 1

What’s the smallest hat order you can place?

Accepted Answer

You can order just 1 hat. No minimums here. That works great for one-off gifts, small crews, and big team orders too.

Question 2

How can you customize your hats?

Accepted Answer

You can choose embroidery, leather patch options, and other patch styles. On many hats, you can also customize the front, back, and sides.

Question 3

How do I submit my logo or artwork?

Accepted Answer

After placing your order, you can email your artwork to us in PNG, PDF, or vector format (AI or EPS preferred) at the highest resolution possible.

Question 4

How long does production usually take?

Accepted Answer

Most orders are ready in about 10 business days after you approve your proof. Larger orders or busy seasons can take a little longer, and we’ll let you know if that happens.

Question 5

Do you offer rush orders?

Accepted Answer

Yes! Rush production may be available depending on order size and current volume. Reach out before ordering to confirm.

Question 6

What hat sizes do you carry?

Accepted Answer

Most styles are available in one-size-fits-most (adjustable), and select styles come in structured fitted sizes. Size details are listed on each product page.

Question 7

How can you pay for your order?

Accepted Answer

You can pay with major credit cards, PayPal, Apple Pay, Google Pay, Tap to Pay, and Afterpay. If you need help at checkout, reach out and we’ll help you out.

Question 8

Can I reorder a previous design?

Accepted Answer

Absolutely. We keep your artwork on file so reorders are quick and easy. Just reference your previous order number when reaching out.

Question 9

What is your return or exchange policy?

Accepted Answer

Custom decorated items are made to order and are final sale, so we are not able to accept returns or exchanges for change of mind or incorrect size selection. If the mistake is ours, we make it right. If your order arrives damaged or defective, or does not match the digital proof you approved, contact us within 14 days of delivery at info@hobbspeak.com or (770) 796-4770 with your order number and photos. We will remake or replace the item at no cost to you and we cover return shipping.

Question 10

How can I track my order?

Accepted Answer

Once your order ships, you will receive a tracking number via email so you can follow your delivery every step of the way.

Question 11

How long does production take after I approve my proof?

Accepted Answer

Most orders are ready in about 10 business days after proof approval. Bigger orders or busy seasons can take a little longer, and we’ll let you know if that happens.

Question 12

Do I get a free proof before you start production?

Accepted Answer

Yes. You’ll get a free digital proof or mockup before we make anything. Review it, request changes if needed, and we’ll start production after you approve it.

Question 13

What’s the difference between leather patch hats and embroidered hats?

Accepted Answer

Leather patch hats give you a rugged, standout look with a premium patch on the front. Embroidered hats use stitched thread for a classic, clean finish. If you’re not sure, send us your logo and we’ll point you to the best option.

Question 14

Do you ship custom orders nationwide?

Accepted Answer

Yes. You can ship your order anywhere in the U.S. Hobbs Peak Designs ships nationwide from Temple, Georgia.

Question 15

What types of custom apparel do you offer besides hats?

Accepted Answer

We do more than hats. You can order custom embroidery, screen printing, and DTF printing for shirts, hoodies, polos, workwear, and more. If you need something specific, reach out and we’ll help you find the right option.

Question 16

Can you combine hats and apparel in one order?

Accepted Answer

Yes. You can put hats, shirts, and other apparel in the same order. That keeps things simple for your team and helps you stay organized. If you need different sizes or styles, we’ll help you sort it out.

Question 17

Can I mix different apparel items in the same team order?

Accepted Answer

Yes. You can mix shirts, hats, hoodies, and other apparel in one project. Just send us the sizes and item types you need, and we’ll quote the full order.

Question 18

Can you help if I only have an idea and not a finished design?

Accepted Answer

Absolutely. Send us your logo, a rough sketch, or even a quick description. We’ll help turn it into a clean mockup so you can approve the look before production starts.

Question 19

How many changes can I make to my free proof?

Accepted Answer

We’ll work with you on the proof before production starts. If you want changes, just send them back and we’ll update it until it looks right.

Question 20

Can you ask for changes after you see your proof?

Accepted Answer

Yes. You can review your free digital proof and send back any changes before production starts. We’ll update the mockup and send it back for approval.

Question 21

Do bigger orders get better pricing?

Accepted Answer

Yes — larger quantities usually lower your per-item price. Your final cost still depends on the garment, decoration method, and print locations. Send us your logo, and we’ll quote it for free.

Question 22

How do you get a quote for custom apparel?

Accepted Answer

Fill out the order form with your logo, garment choice, and quantity. We’ll send you a free digital proof and quote. You won’t pay until you approve it.

Question 23

How does the custom apparel ordering process work?

Accepted Answer

Start by sending us your logo or idea and the items you want. We’ll quote it, send a free proof, and once you approve it, we move into production and ship it out.

Question 24

Can you set up a company store for my crew?

Accepted Answer

Yes. We can help set up a simple company store so your team can reorder approved gear without starting from scratch each time. It’s a great fit for crews, schools, and growing businesses.

Question 25

Can you set up a team store for easy reorders?

Accepted Answer

Yes. We can set up a company store for your crew so your team can order approved gear on their own. We keep your files on hand, which makes reorders easy.

Question 26

Do you work with schools, booster clubs, and other local organizations?

Accepted Answer

Yes. We work with schools, booster clubs, churches, sports teams, and local businesses. If your group needs branded gear, we can help.

7 VERSATILE STYLES

Explore Hat Styles — Richardson 112 & More

OUR MODELS

Crafted for Your Brand

Richardson 112 Classic

Mesh Trucker

Flat Brim Snapback

R256 Relaxed Rope Hat

112PFP Printed Camo

Dad Style Cap

Waterproof Premium Hat

CUSTOM SHIRT PRINTING TOO

Gildan Performance Tees from $18/unit.

GOT QUESTIONS?

Frequently asked questions