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At Hobbs Peak, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free 30-day return policy.

 

Conditions for Returns:

• Items must be returned within 30 days of the purchase date.
• The item must be unused, in its original packaging, and in the same condition as received.
• Proof of purchase is required for all returns.
• Certain items such as personalized or customized products may not be eligible for return unless there is a defect or error on our part.

How to Initiate a Return:

• Contact our customer service team at HobbsPeak@gmail.com to initiate the return process.
• Provide your order number and reason for the return.
• Our team will provide you with a return authorization and instructions on how to return the item.

Refunds:

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges:

• If you wish to exchange an item for a different size, color, or product, please contact our customer service team for assistance.
• Exchanges are subject to product availability.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.
• We recommend using a trackable shipping service and purchasing shipping insurance for returns.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact us at HobbsPeak@gmail.com

 

Thank you for shopping at Hobbs Peak!